Shipping Policy

At Welvera, we aim to deliver your favorite skin and hair care products quickly, safely, and efficiently.no matter where you are in the world.

  1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • Once processed, you will receive a confirmation email with tracking information.
  • In case of delays we will notify you via email.

  1. Shipping Rates & Delivery Times

Domestic Shipping (If Applicable)

  • Standard delivery: 3–7 business days
  • Shipping charges calculated at checkout based on weight and location

International Shipping

  • Standard international delivery: 7–18 business days
  • Some destinations may experience longer transit due to customs or logistics
  • Shipping costs are calculated at checkout
  • Delivery timelines do not include customs clearance

  1. Customs, Duties & Taxes

  • International orders may be subject to customs duties, VAT or other taxes, depending on the destination country.
  • These charges are not included in our prices and are the responsibility of the customer.
  • We are not responsible for delays caused by customs processes.

  1. Shipping Partners

We work with trusted logistics providers such as:

  • DHL, FedEx, Aramex, UPS,India Post and national postal services
  • Tracking details are shared via email once the order is shipped

  1. Address Accuracy

  • Please double-check your shipping address at checkout.
  • We are not liable for delays or losses due to incorrect or incomplete addresses.

  1. Lost or Damaged Packages

  • If your package is lost or arrives damaged contact us within 48 hours of delivery.
  • Provide photos and your order number so we can assist with a claim or replacement.

  1. Delivery Exceptions

We do not ship to:

  • P.O. Boxes (for international orders)
  • Countries restricted by export laws or logistics limitations

  1. Contact Us

For shipping questions or order tracking support, please reach out to:
📧 welvera.us@gmail.com
🌐 www.welvera.us